Raven Naturopathic Operations Status

We are working toward re-opening for in-person care. Anticipated start date has been pushed back to Fri, Aug 6th, 2020! We're just putting the finishing touches on our clinic "re-decoration", and firming up our policies to keep you safe! Please note, even though we are re-opening for in-person care, under the Ministry of Health guidelines, in-person care can only be provided to those whose treatment cannot be provided via telemedicine.

We are currently available during our full regular hours for the following services:

  • Naturopathic services: full availability for telemedicine (where appropirate); in-person care returning soon
  • Reiki services: full availability for distant reiki

Due to the commplexities of our shared office space, and the need to protect our patients and our associates from COVID-19, we are restructuring our clinic space and policies. As a result, we must remain closed to in-person traffic until we may safely re-open our doors. Please note that even when we are able to see you in person once again, we will only be able to do so if your concerns cannot be safely managed via telemedicine (see below for details). Our office door is currently closed, if you need anything, please call.

Practitioner Status & Shifts

Dr. Jason Clifford, ND: Mon, Tue, Wed - Telemedicine
Dr. Oscar Hernandez, ND: Thu, Fri, Sat - Telemedicine
Hassan Rizvi, Reiki Master: Mon to Sat - Distant Reiki

Schedule Change: We are currently only offering telemedicine services. We are working hard toward reopening for in-person care.

Note: practitioner shifts don't always match clinic hours.

Current Naturopathic Services

As part of Ontario's re-opening strategy, Raven Naturoathic is now able to offer telemedicine serices, where appropriate, for any and all health concerns. While we are legally allowed to see in-person patients when telemedicine is not adequate, we are not yet ready to do so.

If you need in-person care, please be patient - the office restructuring that we are doing now is very important for your safety and our own. Please know that we are also working on other ways to provide you the care you need; however, as with in-person visits, we need to be sure we can provide them to you safely before we make any changes.

We are still happy to provide contactless delivery or direct shipping of supplements and herbal formulas to our patients as needed.

Please continue to practice social distancing and isolate as needed, and follow all Peel Public Health recommendations regarding non-medical face masks and hand hygiene. Our ability and availability to provide all our services depends upon the co-operation of all Ontarions to reduce the spread of COVID-19.

Distant Reiki

Reiki is not considered an essential service in Ontario, and rightly so. It would be unethical at this time to ask patients to come into the clinic to receive reiki treatments in person, when reiki can be done safely at any distance. Therefore, we are providing full distant reiki services as usual.

Not sure if distant reiki is right for you? Give us a call and ask to speak with reiki master Hassan Rizvi. He'll walk you through the process and will even provide your first treatment for free to help you decide if reiki is right for you.

Please note that while Mr. Rizvi is outside the regulated healthcare system, he is just as involved in helping the community - in his own way - as our naturopathic doctors. Thankfully, his schedule is flexible enough to allow him to offer his services in this difficult time.


To support the need for physical distancing to combat the spread of COVID-19, we are providing as many of our services as possible via telemedicine. Unfortunately, there are limits. Because we cannot see through the telephone, or reach through the videocamera, there are certain things we simply cannot assess remotely - such as vital signs, blood pressure, and other physical examinations. As a result, we may need to see you in person in order to treat you, especially if you are a new patient.

If, during your telemedicine consultation, your naturopath determines that an in-person visit is needed for part of your assessment, we will book a short visit to complete the needed assessments as soon as we are able to provide these services. This in-person visit will be as short as possible to minimize your - and our - risk. The time and cost of this in-person visit is already included in the cost of your telemedicine visit; there is no additional charge for this service. If your need is urgent and cannot wait, we will inform you as soon as possible so that you may seek appropriate emergency care.

We are now able to book secure online video consultations directly through our booking site!

Payment Policy Update

To encourage social distancing and ease the burden on our patients at this time, we are not requiring patients to pay in person. Instead, all current patients have the option to pay be e-transfer, by appointment over the phone, or to come in once the social distancing measures have been relaxed, up to 30 days after their appointment.

New patients are asked to pay for their initial consultation via e-transfer or by phone either as a pre-payment, or as soon as possible after their appointment (sadly, we also have rent to pay). Thereafter they have the same ability to defer payment as needed.

We are thankful to those of you who are able to pay for their visit right away; you are making it easier for us to extend this service to those who are unable to pay now for whatever reason.

Free Herbal Medicine Delivery

To help minimize traffic in the clinic and reduce the risk to you, our naturopaths are offering free home delivery for custom botanical teas that you would normally pick up from us in clinic.

We are offering this service for free because we do not wish to increase the burden upon you, our patients. For those who do have the means, as a thank you for your naturopath's time, Raven will be accepting "delivery donations", which will be going 100% to support the Chinguacousy Wellspring Cancer Support Centre in Brampton. We leave the amount of the donation up to you, and appreciate your generosity.

Safe Drop: We wash our hands and clean our equipment before preparing your order, and wrap them in a re-usable plastic kitchen bag to keep them clean. When we deliver the order, we will call you to let you know we have arrived, and will place them outside your door. We will wait a respectable distance back to ensure they do not get picked up by the wrong person. When you receive the herbs, we suggest opening the bag, cleaning your hands, then taking out the herbs and putting them away to avoid tracking contaminants from outside the bag onto your order. Please keep and re-use the bag as you would any other kitchen bag (and always wash your hands after handling garbage and garbage bags).

Please note: we are not a health food store; we are only able to dispense herbs to our own patients and only as deemed necessary by our NDs.

Indoor Activity Resources

We all know activity is important. But how can we stay active when we are self-isolating indoors without access to parkland, or even to the gym? Here are a pile of resources to help you reach your 30 min / day of activity without leaving your front door, using equipment you already have at home.

Disclaimer: the following are activity options to keep you moving during this period of uncertainty, physical distancing and self-isolation. This is not intended as medical advise. If you have physical limitations, please honour them; if you have questions about your limitations, please feel free to Contact Us for an individualized consultation. As with any new exercise program, please make sure your ND, MD or other healthcare provider has confirmed you are safe to start any of these programs.

General Tips

Types of Exercise: There are three general types of exercise: Cardio, Resistance (or weight bearing, including body-weigth exercises), and Flexibility (stretching). A plan that incorporates all three provides more health benefits than any one or two alone. The workouts below are labelled so you can choose exercises from each group to round out your self-isolation program.

Warm up: Regardless of your fitness level, it is important to warm up properly to reduce your risk of injury. A warmup should include a general warmup and a sport-specific warmup. A general warmup can be as simple as walking in place + high kness, butt kicks, arm circles and hip circles, and should take ~5 min. A sport-specific warmup depends on what you want to do next. If you're planning a single activity (like cycling, running, or crosscountry skiing), take it easy for the first few minute (5-10 min if strength training; 10-20 if doing cardio). If you are doing a weight-bearing routine, make sure to also do at least one full set of each motion without weights before you pick up the dumbells or olympic bar. All of these activities will help reduce your risk of injury while also improving your performance.

When to stretch: Contrary to popular belief, stretching before exercise does not reduce the risk of injury; however, stretching after your workout helps to relax tight muscles and is more effective at increasing flexibility. There's no harm in stretching first, but unless you are warmed up, your efforst may not be as effective.

How to Pick a Workout: Easy... Try a bunch, and do the ones that keep you motivated! I suggest rotating between at least three different workouts, and every 6-8 weeks or so, switch to a different set of exercises. This prevents your body from "getting used" to your exercise program (prevents plateaus), and at the same time keeps you from getting bored with your workouts.

Full Body Strength and Cardio Workouts

This first workout by Live Strong replaces most equipment with one of Dr. Clifford's favorite things in the whole wide world: books! Note: these are advanced exerecises. Remember to warm up first. [Strength] Live Strong

This body weight / cardio workout by Women's Health Magazine is a litte more conventional, but it will definitely get your heart going. [Strength, Cardio, Warmup included]  Women's Health Magazine 

Looking for more of a challenge? Try this workout by MyFitnessPal. It says to do it for 10 minutes, but feel free to extend it to 20 if you're strong enough. Remember to warm up first [Strength]. MyFitnessPal

This one by HASfit is nice because it includes a warm-up and a cool down. It is intended as a gentle cardio, and includes modifications for beginners and experienced people. It also includes a component of core strength training. [Cardio, Flexibility, Warmup included] HASfit

This workout from Athlean-X is definitely "hard core" and intense, but it does include beginner moves. [Strength, Cardio]. Remember to warm up before and stretch afterwards. Athlean-X

Flexibility and Stretching Routines

The Adidas YouTube channel has a nice full body post-workout stretching routine. They're using an app for timing, but the instructor does give good advise on technique, and she does the routine in real-time. The 30 second holds are important for improving flexibility, which is different from the shorter holds used for rehabing injuries. When in doubt, please check with your healthcare provider on the length of holds for each stretch. [Flexibility]. Adidas

The NHS website in the United Kingdom has a nice set of instructions for various stretches. You can use specific stretches to target tight areas, or use them all in sequence as a post-workout stretching routine. [Flexibility].  NHS

Core Strength

Core work is so important that it deserves its own section. Whether your goal is to lift heavy things, or reduce and prevent back pain, maintaining a strong core is key.

Pilates is known as a fantastic core strength and stability workout method, and there are hundreds of not thousands of resources and videos available to help you learn the Pilates Method. Check out these resources depending on your skill level: Beginners , Intermediate, and another Intermediate resource. (If you're an expert, you probably don't need any new resources!).

For another type of core workout, check out this high intensity core workout targetted to athletes from Bodybuilding.com

Meditative Practice for Strength and Flexibility

Stay tuned for more resources for meditative practices such as Yoga, Tai Chi, and Qi Gung!


Another Disclaimer: Raven Naturopathic and our associates have no financial or business ties to any of the resources shared above, and we do not receive any form of compensation for sharing their information. The above were chosen by Dr. Jason Clifford, ND because he just happened to be the one to write this post, and these are the resources he found. You may have noticed that no two of the above are from the same author; this was done on purpose to allow you to explore a wide number and variety of resources and teaching styles, to help you find the resources that work best for you. Other excellent resources certainly do exist, and we encourage you to share them with us!

Additional Resources

We know good information is hard to come by. Here are the best and most up-to-date resources available for residents of Brampton and surrounding ares

Ontario COVID-19 Self Assessment Website
Telehealth Ontario: 1-866-797-0000
Self Isolation Guidelines (Download)
Public Health Ontario
Public Health Agency of Canada

If you are experiencing symptoms of cold, flu or Coronavirus COVID-19, even if mild, please take the COVID-19 Self Assessment here. In an emergency, please call 911.